# Create an account and sign in

Source: https://cicora.ai/en/docs/account-access

Use one account for the cabinet, personal workspace, and API setup. Start with the method already connected to that account.

## Create an account with email

1. Open [registration](https://app.cicora.ai/register).
2. Enter your email address and accept the legal terms.
3. Enter the six-digit code sent to that address.

The code is time-limited and can be used only once. Request a new code when the current one expires; only the newest code remains valid.

## Continue with Google

Choose **Continue with Google** on the sign-in page and complete Google's authorization flow. Google sign-in does not require accepting the email-registration checkbox before opening the provider flow. Use the same Google account each time to return to the same Cicora account.

## Sign in again

Open [sign in](https://app.cicora.ai/login) and choose the method linked to the account:

* email and a new six-digit verification code;
* Google, when that identity is already linked.

If a code is rejected, confirm that the email is correct and request another code. Do not reuse an older message after requesting a replacement.

## Ask for help safely

For account access, contact [support](/en/contact). Include the masked email address, sign-in method, approximate time with timezone, and the visible error or a screenshot.

Never send a verification code, complete API key, payment credentials, or sensitive prompt content. This guide gives no response-time guarantee.

## Troubleshooting


**The code is missing or rejected**


Check the email address and spam folder. If the page says the code is invalid or expired, request a new one and stop using earlier codes. For support, capture the exact error and time with timezone.


**Google opens the wrong account**


Sign out of the Google account selected in the provider window, then restart the flow and choose the identity linked to Cicora. Check the active workspace after signing in.


**The account opens the wrong workspace**


Use the workspace switcher before changing credentials. Personal and organization workspaces keep separate balances, keys, and usage.

## FAQ

### What is cicora.ai?

cicora.ai is a multi-model AI workspace and compatible API for chat, text, images, video, coding tools, and teams. Start with the [overview](/en.md), [documentation](/en/docs.md), or [model catalog](/en/models.md).

### How is usage billed?

Confirmed usage is charged in USD from the active workspace's prepaid balance. Use the live catalog for current model prices and the [usage guide](/en/docs/usage-costs.md) for settlement details.

### Which protocols and integrations are available?

Documentation covers OpenAI-compatible Chat Completions and Responses, Anthropic Messages, image interfaces, Claude Code, OpenCode, and Codex CLI. Compatibility does not imply support for every upstream parameter.

### Which sources are authoritative and current?

For model IDs, availability, capabilities, limits, and prices, use the [live catalog](/en/models.md). For API behavior, use the matching [documentation page](/en/docs.md). Never include API keys, private workspace data, or preview URLs in public documents.