Version dated 16 September 2026. This Procedure supplements the Public Offer and Licence Agreement, the Acceptable Use Rules, the Feature Terms, and the Model and Route Terms Registry.
1. Purpose and boundaries of this Procedure
1.1. RIZZ TRADE reviews good-faith notices of suspected infringement of copyright, related rights, trademarks, patents, database rights, trade secrets, likeness rights, and other intellectual-property or similar rights in connection with Content, a public link, a published object, feature description, or another item available through Cicora.
1.2. This Procedure is not a statement that a specific United States procedure applies, that a DMCA agent has been designated, or that the law of any one country is automatically accepted. Applicable law, the claimant’s authority, place of use, nature of the right, and terms of the selected Model may differ. A notice does not replace a court order, licence agreement, mandatory public procedure, or legal advice.
1.3. Cicora may have limited technical access to a private prompt, file, workspace, or Output. We do not have to disclose closed materials, secrets, third-party data, keys, or investigation information to another party. Where an issue concerns a provider Route, its mandatory procedure may require a separate request to that provider; this should be identified in the Model and Route Terms Registry.
1.4. Where a public publication, link, builder object, or marketplace feature exists, this Procedure applies to the feature actually enabled. It does not mean that Cicora provides public hosting, editorial review, rights registration, or permanent storage for every user item.
2. How to submit a notice
2.1. Send a notice to support@cicora.ai with the subject line “Cicora IP notice.” If email is unavailable, contact +998 90 051 48 40 to obtain a secure submission method. Do not send passwords, API keys, CVV/CVC, PINs, one-time banking codes, or materials that are unnecessary to identify the complaint.
2.2. To enable a review, a notice should, to the extent reasonably possible, contain:
- the claimant’s name or entity name, a practical contact method, and the country or territory connected to the claim;
- whether the claimant acts as the right holder, representative, licensee, or another authorised person; for a representative, available proof of authority;
- a description of the protected work or other protected subject matter and the particular right relied on; where available, a primary-source link, registration number, licence, creation date, or other material that helps verify the right;
- a precise link, publication identifier, user, time, screenshot, or another way to locate the disputed material in Cicora; for private material, a request ID or account only to the extent the claimant lawfully has it;
- an explanation of why the use is believed to infringe and the requested action: restriction of access, removal of a public link, attribution correction, delivery of contact details, preservation of evidence, or another proportionate action; and
- confirmation of a good-faith belief in the accuracy of the information and lawfulness of the request, plus an electronic signature, the sender’s name at the end of the message, or another way to confirm who made the statement.
2.3. Where information is insufficient, inconsistent, or concerns material Cicora cannot locate, we may request clarification. A clarification request is not a substantive rejection and does not mean the disputed material has been found lawful. We do not require a claimant to disclose evidence that the law does not require or whose transfer would create an additional rights violation.
3. Review and possible measures
3.1. After receiving a sufficiently specific notice, RIZZ TRADE reviews the information available, the applicable agreement, nature of the feature, affected party’s arguments, and legal requirements. We may request additional material, preserve relevant logs temporarily to the extent permitted, limit a public link, hide a publication, remove metadata, temporarily limit a specific feature, or decline action where the notice clearly does not concern Cicora or states no legal basis.
3.2. Not every similarity between an Output and another work proves infringement. A generative Output may be non-unique, and questions of authorship, licence, fair use, quotation, parody, public domain, contract, territory, and applicable law require the facts of the specific case. We do not promise automatic removal based on an assertion alone and do not make a final decision on a complex rights dispute in place of a competent authority or court.
3.3. Where there is an urgent risk of continuing infringement, disclosure of a trade secret, public access to personal data, or a mandatory legal requirement, action may be taken before a User responds. Otherwise, where possible, we notify the affected User or Administrator without disclosing more claimant information than necessary and without violating law, safety, or third-party rights.
3.4. Restricting material under this Procedure is not an admission of liability, does not remove mandatory consumer protection, and does not create a right to access another party’s Content. For an API action, workspace, or private request, the measure is selected to be minimally sufficient: it may concern a particular public object or Route rather than an entire account.
4. Explanation and counterstatement by an affected party
4.1. A User or another affected right holder may respond through support@cicora.ai, identifying the notice or material ID, contact details, basis for the use, relevant licence, permission, proof of authorship, explanation of mistaken identification, or other available material. A counterstatement must be made in good faith and must not include another person’s secrets or personal data without authority.
4.2. Where needed, we may send the claimant a limited part of the counterstatement to verify and resolve the dispute, but only to the extent needed and compatible with law and the Privacy Policy. We may invite the parties to resolve the issue directly, provide a competent-authority decision, clarify a licence, or wait for a period required by law. Cicora does not have to publish disputed material, disclose the parties to each other, or restore access while the risk and legal position remain unclear.
4.3. If a claimant withdraws the notice, the parties reach an agreement, a binding decision is provided, or available information shows the absence of a basis, RIZZ TRADE reviews the restriction within reasonable limits. Restoration is not required where the material remains prohibited by law, Model Terms, safety, another person’s rights, or actual discontinuation of the feature.
5. Repeated and bad-faith violations
5.1. Where there is repeated confirmed rights infringement, deliberate evasion of a prior measure, upload of knowingly prohibited material belonging to another person, or use of accounts to evade controls, Cicora may issue a warning, limit publication or a feature, revoke a key, or suspend a Route or account in accordance with the Acceptable Use Rules and the Public Offer.
5.2. Repetition is assessed by the facts, degree of fault, explanation, type of right, consequences, and available corrective measures. There is no automatic numerical threshold at which every dispute necessarily closes an account. A good-faith licence dispute, error, withdrawn notice, or unproven assertion is not the same as an established violation.
5.3. A knowingly false notice, fabricated authority, attempt to censor lawful material, abuse of counterstatements, or disclosure of another person’s data during a dispute may also lead to refusal to use this Procedure and proportionate measures. This does not limit a person’s right to protect rights in good faith through a court, competent authority, or another lawful mechanism.
6. Privacy, evidence, and contact details
6.1. RIZZ TRADE uses notice and response information to handle the submission, protect safety, comply with law, protect rights, and maintain necessary records. The retention period depends on the subject of the dispute, applicable law, a possible claim, appeal period, and need to protect the Service. Personal-data processing is described in the Privacy Policy.
6.2. If a notice contains information about an immediate risk to a person, child, infrastructure, personal data, or another legal reporting duty, Cicora may send it to the competent channel required by law and take urgent protective action. This does not make the IP Procedure a substitute for emergency services.
6.3. Contact for IP notices and responses: support@cicora.ai, +998 90 051 48 40. Provider: RIZZ TRADE LLC, Republic of Uzbekistan, TIN 312432714, registration record 2944991 dated 15 September 2025, address: 3 Nukus Street, Abdulla Avloniy MFY, Mirabad District, Tashkent.